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SUPPORT

Report a problem or ask a question about a Built By Aliens app or game.

Contact support

Use the name shown on your device or its store listing.

For a bug report, include your device model, app version and what happened. Do not include passwords or sensitive information.

We use your details to respond to your request. See our privacy policy.

Frequently asked questions

What should I include in a bug report?

Include the app name and version, your device model and operating system, and the steps that led to the problem. Describe what you expected to happen and what happened instead.

Where can I find instructions?

Check the app's help or settings for instructions and controls. If you can't find what you need, send us the app name and your question.

Will reinstalling remove my progress?

How data is saved depends on the app. Deleting an app or clearing its storage can remove progress and settings. Contact us before doing this if you need to keep your data.

Which devices are supported?

Requirements vary by app. Check its App Store or Google Play listing for supported devices and operating systems.